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Frequently Asked Questions


We know that choosing the right training program is a big decision, and you may have some questions. Below, we've answered some of the most common questions we receive from potential customers. If you have any other queries, feel free to reach out to us directly.

Why should I join a live workshop instead of an online course? 

Live workshops offer a unique, interactive experience that pre-recorded online courses simply can't match. When you join a live workshop with us, you're not just a passive listener; you're an active participant. You'll have the opportunity to ask questions in real-time, engage in discussions with both the instructor and your peers, and receive instant feedback on your ideas and progress. This dynamic environment enhances your learning experience, helps you retain information better, and allows you to immediately apply what you've learned.

What is included in the workshops and masterclasses? 

Each of our workshops and masterclasses is designed to provide a comprehensive learning experience. This typically includes:

-Live Sessions: Interactive, instructor-led sessions where you'll dive deep into the subject matter.

- Course Materials: Downloadable resources such as workbooks, templates, and guides that complement the live sessions and provide additional learning opportunities.

- Practical Exercises: Hands-on activities and exercises that help you apply what you've learned in real-world scenarios.

- Q&A Opportunities: Dedicated time for questions and answers, ensuring you can clarify any doubts and deepen your understanding.

- Access to Recordings: If you miss a live session, or simply want to revisit the content, you’ll have access to recordings of the workshops for a limited time.

Are your workshops suitable for beginners?

Absolutely! Our workshops and masterclasses are designed to cater to a wide range of experience levels. Whether you're a complete beginner or an experienced professional looking to sharpen your skills, you'll find value in our courses. Each session is structured to be accessible, while also offering advanced insights for those looking to dive deeper.

How do I know which course is right for me?

We offer a diverse range of courses, each tailored to meet specific learning objectives. To help you choose the right one, we recommend considering your current skill level, your professional goals, and the areas where you feel you need the most development. If you're still unsure, our team is always available to provide personalized recommendations based on your needs.

What technology do I need to participate in a workshop?

Participating in our live workshops is easy and doesn't require any special technology. All you need is a device with a stable internet connection, a camera/webcam (if you wish to interact visually), and a microphone or headset. We use Zoom for our sessions, and you'll receive detailed instructions on how to join once you register.

What happens if I miss my workshop?

We understand that sometimes plans change. If you miss your workshop, you will be given limited access to the recording within 24 hours of the session taking place. Alternatively, we can sometimes transfer your registration to another upcoming workshop at no additional cost if you notify us by no later than 48 hours before the start of the workshop. Please check our full terms and conditions for more details.

Will I receive a certificate after completing a workshop?

Yes! Upon successful completion of any workshop or masterclass, you'll receive a pdf certificate. This serves as a formal recognition of your new skills and can be a valuable addition to your professional portfolio.

Do you offer team training and coaching?

Yes. Our workshops are a great way for teams to learn and grow together. We offer special group rates and can even arrange customised sessions tailored to your team's specific needs. Contact us to discuss your requirements and we'll help set up a program that works for your group.

How do I sign up for a workshop or masterclass?

Signing up is easy! Simply browse our workshop bookings calendar, select the workshop or masterclass that interests you, and follow the registration prompts. Once registered, you'll receive a confirmation email with all the details you need to get started.

Our workshops and courses are designed and delivered by industry experts, with a wealth of experience and proven results in their respective fields.

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